Refund and Cancellation
Last updated: September 22, 2022
Thank you for membership at 99LAND.
The following terms are applicable for any products that You subscribed with Us.
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Refund Policy:
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to 99LAND.
Service refers to the Website and app.
Website refers to 99LAND, accessible from https://www.99land.com/
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 1 days without giving any reason for doing so.
The deadline for cancelling an Order is 2 days from the date on which You received the any membership plans, who is not the carrier.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
In order for the plans to be eligible for a refund, please make sure that:
- The plans were purchased in the last 1 days
The following membership plans cannot be returned:
- The supply of regular plan made to Your specifications or clearly personalized.
- The supply of membership plan which according to their nature are not suitable to be refunded, deteriorate rapidly or where the date of expiry is over.
- The supply of any plans which are not suitable for refund due to health protection or hygiene reasons and were unsealed after purchased.
- The supply of subscription which are, after posted, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular priced plans may be refunded. Unfortunately, plans on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
You are responsible for the cost and risk of refund the plans to Us. You should send the property ID at the following email address:
If you have any questions about our Returns and Refunds Policy, please contact us: